PIE&G Connect IQ

PIE&G CONNECT IQ is a complimentary mobile app that gives you complete control over your home Wi-Fi network. Available for Android and Apple devices, this app lets you manage connections, enhance security, and optimize your internet experience—all from your smartphone.

PIE&G CONNECT IQ is a network-level security service that protects all devices connected to your home Wi-Fi. It blocks cyber threats, prevents hacking attempts, and secures your smart devices—all without requiring extra software or updates.

PIE&G CONNECT IQ offers Experience IQ  for added parental internet safety features at no extra charge—one app with an additional feature you can activate to keep your family safe. 

✅ Wi-Fi Management & Control

• Change or reset your Wi-Fi name and password instantly.
• View all connected devices in real-time.
• Categorize devices for better organization (e.g., work, gaming, mobile, personal).

✅ Parental Controls & Screen Time Management

• Pause the internet on any device with a tap.
• Set scheduled downtime for bedtime, school hours, or family time.
• Create a guest network to provide internet access without sharing your primary password.
• Text guest Wi-Fi credentials to visitors, babysitters, or house sitters for easy access.

✅ Network Performance & Connectivity Optimization

• Run speed tests (GigaSpire users) to ensure you get the speed you’re paying for.
• Receive alerts when new devices connect to your network.
• Get updates on network maintenance and community events.

✅ Advanced Threat Protection

• Automatically blocks suspicious traffic and harmful websites.
• Prevents hackers from accessing smart home devices (security cameras, thermostats, doorbells).
• Uses Intrusion Prevention Settings (IPS) to monitor and prevent cyber threats.

✅ Real-Time Security Updates

• PIE&G Connect IQ updates weekly without manual action, so you’re always covered.
• Provides instant alerts if a security threat is detected.

Yes! This app is included at no extra cost with your PIE&G Connect Fiber Internet.

Experience IQ is an advanced parental control tool built into the PIE&G CONNECT IQ app. It helps families create a safer, healthier, and more balanced online experience by managing content access, limiting screen time, and monitoring internet usage.

✅ Content Filtering & Online Safety

• Block entire categories of inappropriate content (pornography, violence, etc.).
• Restrict access to specific apps (e.g., Call of Duty, Snapchat, TikTok, Fortnite).
• Enable Safe Search to filter explicit content from Google, Bing, and YouTube.
• Activate YouTube Restriction to block inappropriate videos and hide all comments.

✅ Screen Time Management & Internet Usage Insights

• Set time limits on specific apps to encourage healthier online habits.
• Schedule internet pauses during homework, bedtime, or family time.
• View real-time usage reports to see which apps and devices are used most.

✅ Bandwidth Optimization for a Seamless Experience

• Prioritize devices for uninterrupted work, gaming, or streaming.
  • Work apps (Zoom, Teams) get priority during the day.
  • Streaming services (Netflix, Hulu) run smoothly in the evening.
  • Gaming consoles get optimized speeds when in use.

No. Experience IQ is built into the PIE&G CONNECT IQ app—simply activate it within the app to start using these features.

🔹 ProtectIQ safeguards your network from external threats like viruses, hackers, and malicious websites.
🔹 ExperienceIQ controls internal usage, allowing you to manage screen time, filter content, and prioritize devices.

Combining these features gives you a complete solution that protects your home inside and out.

✅ Full Network Protection – Stop hackers, viruses, and cyber threats before they reach your devices.
✅ Safer Browsing for Kids & Teens – Block inappropriate websites, apps, and YouTube content.
✅ Better Screen Time Management – Set healthy gaming, social media, and video streaming limits.
✅ Optimized Internet Performance – Prioritize bandwidth for work, school, or entertainment.
✅ Peace of Mind for Parents & Homeowners – Know your family and devices are protected 24/7.