Contact Us

PIE&G Connect Member Services

Phone: 1-800-423-6634
Hours: Mon to Fri 8AM – 4:30PM

Internet Technical Support

Phone: 1-888-803-3453
Hours: 24 hours a day, 7 days a week

Voice Service Technical Support

Phone: 1-888-803-3453
Hours: 24 hours a day, 7 days a week

Let’s Connect

PIE&G Connect will help you to solve your problem

We’re here to help! Please call Member Services at (800) 423-6634 for account changes, package updates, or vacation plans. For technical support, contact 1-888-803-3453.

This form is for general inquiries only. We will contact you within 5-7 business days.

Contact Form

PIE&G Connect is experiencing a system-wide internet outage due to the recent ice storm. Members do not need to report an outage; our technical team monitors the network 24/7 and can identify the location of the homes and businesses without service.

For PIE&G restoration efforts and storm updates, visit https://pieg.com/spring-2025-storm-updates/.

For fiber storm recovery FAQs, visit https://piegconnect.com/storm-recovery/.